This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team to understand which sections of the website you find most interesting. We do not share any your subscription information with third parties. It is used solely to send you notifications about site content occasionally.

  • Smaller Small Medium Big Bigger
  • Default Helvetica Segoe Georgia Times

Dear Pharmacist,

I’m frequently confused by all the choices when I’m trying to select an over-the-counter (OTC) product from the drugstore. Is it OK to ask the pharmacist for help? I’ve tried at times, but they are always busy and I have to wait.

--P.R. New York

Answer: Absolutely! Pharmacists are trained to be drug information specialists, so we can save you time, money and perhaps your life (I’m thinking about catching a deadly interaction). You should make your pharmacist your best friend. Show up with a mocha latte, you won’t wait as long.

Since I’ve been a pharmacist for 22 years, I know consumers have to wait to get attention but that’s because the pharmacist is backed up checking prescriptions for accuracy, on the phone discussing interactions or talking to a physician or nurse. Often, staff is slim. We have your best interest at heart, so please be patient. Here are the reasons we are worth the wait:

We can help you decide which over-the-counter medications help your symptoms. Pharmacists are not doctors, but for example, based upon your cough (wet or dry/hacking), we will help you choose an expectorant or a cough suppressant. We know what kind of bandage you need for your sores, which salve for your skin rash, which lice products are convenient, and which blood sugar gadgets are accurate.

We can field virtually any question you have about prescription drugs. We are like walking encyclopedias and if we don’t know the answer off the top of our head, we have 4 inch references to dig into. Go ahead, bring it on. We know that allergy meds cause dry mouth and blurry vision, iron supplements will make your poop greenish-black (sorry if you got a visual on that), and how certain pain-relievers cause constipation. We know that stimulant laxatives are addictive! Didn’t know that? Then it’s time to make your pharmacist your best friend. We -and our hard-working pharmacy technicians- are there to keep you safe.

We can find lower cost options for you, as well as OTC equivalent medications. We know which meds come in generic and which don’t... and when it’s best to stick with the brand.

We can help you stay compliant if you really need your medicine but it’s hard to stomach. For example, we might advise taking narcotic pain relievers with food to avoid nausea or sleep aids on an empty stomach because they work faster. Want to eat grapefruit, or dairy, but don’t know if it interacts? Pharmacists are your go-to guy for these questions.

Your regular pharmacist keeps a record of your drug profile on computer making it easy to screen for drug interactions. Our services are free and best of all, some pharmacies are open 24 hours a day, allowing the public access anytime. All you have to do is ask.

Did You Know?

Cooking with almond flour causes a lower blood sugar spike (if any) and can help stabilize blood sugar.

Suzy Cohen

Suzy Cohen, is known as America’s Pharmacist. She has been a licensed pharmacist for 24 years and is a Functional Medicine practitioner. She’s the author of 6 books, including her most recent Amazon #1 best-seller, “Thyroid Healthy: Lose Weight, Look Beautiful and Live the Life You Imagine.”

She was the host of The Thyroid Summit which broadcast worldwide in June 2014. Suzy has been a syndicated columnist for 19 years reaching 20 million in circulation each week. She is a Huffington Post writer, and also hosts her own syndicated medical minute on TV. Suzy has been featured on The Dr OZ Show 6 times, and has appeared on The View, Good Morning America Health, The Doctors and hundreds of other networks. She is a member of The Institute of Functional Medicine, also the American Academy of Anti-Aging Medicine, The American Pharmacists Association and ILADS, the International Lyme and Associated Diseases Society. You can read free articles and receive your free newsletter by visiting her website,

Books authored by Suzy Cohen include:

  • Thyroid Healthy
  • Headache Free
  • Drug Muggers
  • Diabetes Without Drugs
  • The 24-Hour Pharmacist
  • Eczema: Itchin’ for a Cure (kindle only)
  • Understanding Pancreatitis & Pancreatic Cancer (kindle only)